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Features
- Panel Creation – Users can open tickets via interactive panels with custom questions.
- Custom Forms – Admins can add or edit ticket questions to collect the right information.
- Panel Categories – Organize tickets by category for better management.
- Role Permissions – Control ticket access and management with Discord roles.
- Auto-Close – Inactive tickets are automatically closed after a set time.
- Advanced Search – Filter and search tickets by status, user, or text.
- Ticket Details Panel – Central hub for all ticket-related information and actions.
- Ticket Claiming – Staff can claim tickets or be assigned automatically.
- Tags & Priority – Update ticket priority and tags inline.
- Merge & Move – Merge related tickets or move them between categories.
- Rating & Feedback – Collect user ratings and feedback after ticket closure.
- Transcripts – Export full ticket conversations for records or review.
Gallery
Subscription Tiers
| Plan | Price (Monthly) | Price (Annual) | Servers | Tickets/Month | Panels | Tags | Custom Branding |
|---|---|---|---|---|---|---|---|
| BASIC | FREE | FREE | 1 | 300 | 1 | 5 | No |
| PREMIUM | €4.99 | €39.99 | 3 | 3,000 | 10 | 10 | No |
| PRO | €11.99 | €99.99 | 5 | Unlimited | 25 | 25 | Yes |
Feature Comparison
| Feature | BASIC | PREMIUM | PRO |
|---|---|---|---|
| Tickets | 300/mo | 3,000/mo | Unlimited |
| Panels | 1 | 10 | 25 |
| Tags | 5 | 10 | 25 |
| Guilds | 1 | 3 | 5 |
| Custom ticket naming | Yes | Yes | Yes |
| Priority Levels | Yes | Yes | Yes |
| Ticket claiming | Yes | Yes | Yes |
| Staff Role Management | Yes | Yes | Yes |
| Multi-panel support | No | Yes | Yes |
| Smart ticket routing | No | Yes | Yes |
| Basic Ticket Stats | Yes | Yes | Yes |
| Rating System | Yes | Yes | Yes |
| Detailed Analytics | No | Yes | Yes |
| Export Transcripts | No | Yes | Yes |
| Custom Reports | No | No | Yes |
| Auto-close system | Yes | Yes | Yes |
| Incomplete ticket cleanup | Yes | Yes | Yes |
| Smart notifications | No | Yes | Yes |
| Rating reminders | No | Yes | Yes |
| Transcript generation | No | Yes | Yes |
| Custom Colors & Styling | No | Yes | Yes |
| Custom Messages | No | Yes | Yes |
| Custom Branding | No | No | Yes |
| Custom Bot Name/Avatar | No | No | Yes |
| White Label Solution | No | No | Yes |
